I hate customers.

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I was wondering if there was a way to remove the [Sender: header] address from the reply field. I have a [sic] updated the "Reply To" setting but the [Sender: header] address still shows up when you select reply all.

WTF does this guy think "reply all" means?  Yeah, there's a way to remove it in that case.  Get in and remove it manually from the To: line before you click "Send".  You always double-check your To: line before you send, correct?

Idiots.

The thing that makes this doubly-annoying is that the Reply-To setting in the software is, as documented, more of a suggestion than a setting.  That's because Reply-To is generally client dependent, that is to say, what your mail client does when you click "Reply All" is generally dependent on what the software thinks is the optimal way to handle that.  If the software thinks that the Sender: address on the original email should be included, then it includes it.  If not, it doesn't.  And sometimes (not so much anymore, though) that's user-configurable to boot.

Bottom line, don't blame our software for what your mail client does with the mail it receives.

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