If AT&T had but a single neck.

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Have you ever tried to add a number to your list of blocked callers in AT&T Call Screening?  (I mean, for those of you who still have a landline.  If you don't, feel free to move on.)

It is fucking enraging.

First you have to figure out how to even get to the damn feature setting on the web.  Yes, I know this can be done on the phone, but it's even more enraging and I like to see what I'm doing rather than get voice feedback.

You log into your account and then piss around for two minutes trying to figure out which link actually takes you to phone management.  On the main page there is no obvious "manage features" link.  You have to puzzle out that you click "Local phone details", which takes you to a page where, among a gazillion other things, there is a link for "Manage existing features".  So you click that.

Then you can click "Manage" next to "Call Screening", which takes you to a page when you can enter up to 10 numbers to block.  You do whatever you need there, then you click "Continue".

Then you get to verify that this is in fact what you want to do, and you click "Continue" again.

Then you are asked to submit the changes.  "Continue" again.

This process has at least two too many steps.  "Manage existing features" should be on the main login page.  And you should not have to separately submit the changes after you've already verified them.  I realize that the latter is to keep you from shooting yourself in the foot, but I've never seen any other web configuration setup that makes you submit after you verify.  It's generally a one-action "Verify and Submit Changes".

What raises this from "annoying" to "enraging" is that AT&T's website is S FUCKING L FUCKING O FUCKING W.

Additionally, what the fuck is this shit of being limited to 10 numbers to block?  Disk space is cheap, folks.  This should be increased to at least 100 numbers, and there should be a "comments" field for each number so you can identify what the number is for future reference.

Verizon Wireless also has a call block feature that's even more lame, it only lets you block five numbers.  Which is why our phones have the Mr. Number app installed.

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