to buy a big honking ’55 Chevy of a Dell 17″ mobile workstation seem all that much better.
MacBook Air hinge defect not covered by Apple’s warranty?
So far over 77% of the respondents to the poll (those who didn’t click the “just here to see the results” choice) say the hinge broke and Apple refused to fix it under warranty. Only 9% said Apple fixed it for free.
Sad.
Maybe if Apple made their products a bit more robust, this kind of thing wouldn’t happen. Instead, it sounds like the philosophy is “cut corners and overcharge.”
2 Replies to “This makes my decision”
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I’d buy “lack of robustness” as a general trait of their notebooks if I didn’t use 10- and 15-year-old Mac laptops so often…
Some are fragile, some aren’t. Apple’s just a company, not a cult (much as some would like to Think Differently); they make winners and losers just like every other company.
Yet the trend at Apple seems to be to narrower and lighter, without a corresponding trend toward the use of more robust materials.
And yeah, I do like to tweak my Mac-using friends from time to time, but the fact is that I have two older Dells that have been dropped (or at least bumped pretty hard) multiple times and have never exhibited that kind of damage. The Dell I currently use seems like it’s made of the same kind of stuff. (That doesn’t mean that Dell might not also have a skinny laptop that would break into a million pieces if dropped, but I shy away from such things given my known coefficient of clumsiness.)