Fucking SBC II

For over two days my router’s been logged into the wrong network.
I’ve gotten absolutely zero help from SBC’s tier 1 support in getting it fixed (first call: A trouble ticket. Second call: Routed back into voice mail hell).
And you know what the problem was?
They changed the login protocol for static IP logins and didn’t bother to tell anyone. Yes. All I had to do was log the router out and log it back in from a slightly different email address.
Fucktards. It’s a damn good thing I’m not shopping for T3 service here in Indy like I was a year and a half ago for my employer. SBC would not even be on my long list, let alone my short list.
The upsetting thing is that this is the first serious problem I’ve had with them in a year, and they failed the customer support test big time. And since I won’t do business with Bombast, er, Comcast, I’m sort of stuck with SBC DSL.